loaderimg
image
ThengaKart

Customer Support For Business

The ThengaKart disclaimer outlines the responsibilities of both the platform and users, helping to manage expectations and ensure clear communication.

How To Add A Listing

Please Note!!

Once your listing is approved a login password will be emailed to you. 

You can then use that password to Sign-In to your business profile.

How To Sign In

Want to Update Your ThengaKart Listing?

Here’s a Quick Guide:

  1. Log in to ThengaKart: Open the ThengaKart app and log in with the mobile number registered to your business.
  1. Go to Your Profile: Tap on your profile picture on the app’s homepage.
  1. Select Your Business: Choose the profile linked to your company from the list.

Need help? ThengaKart customer care can provide personalized assistance. Log in to your account and get in touch!

I want to add offers and deals in my contract:

Here’s how to add deals to your ThengaKart listing:

  1. Login to ThengaKart App: Open the ThengaKart app and log in with your registered mobile number.
  2. Access Business Profile: Tap on your profile picture and choose your business.
  3. Go to “Business Tools”: Scroll down to find this section.
  4. Click “Add Offers”: Start creating deals to attract new customers!

    Need help? ThengaKart customer care can provide personalized assistance. Log in to your account and get in touch!

I want to change my address:

Here’s how to update your business address on ThengaKart:

  1. Login to ThengaKart App: Open the app and log in with your registered mobile number.
  2. Find Your Profile: Tap on your profile picture on the homepage.
  3. Select Your Business: Choose the business you want to update.
  4. Go to “Business Profile”: Tap on this section.
  5. Update “Business Address”: Enter your new address information.

Need help? ThengaKart customer care can provide personalized assistance. Log in to your account and get in touch!

I want to report a business shutdown:

Here’s how to report your business closure on ThengaKart:

  1. Login to ThengaKart App: Make sure you’re logged in with your registered mobile number.
  2. Access Business Profile: Tap on your profile picture on the homepage.
  3. Select Your Business: Choose the business you’re closing.
  4. Go to “Support”: Scroll down to this section.
  5. Click “Report an Error”: Select “This place has closed down.”

Once you follow these steps, ThengaKart will update your listing status.

Need help? ThengaKart customer care can provide personalized assistance. Log in to your account and get in touch!

I want to update keywords:

Here’s how to refine the keywords on your ThengaKart listing:

  1. Login to ThengaKart App: Make sure you’re logged in with your registered mobile number.
  2. Find Your Profile: Tap on your profile picture on the homepage.
  3. Select Your Business: Choose the business you want to update.
  4. Go to “Business Profile”: Scroll down to this section.
  5. Update Business Categories: Add relevant keywords that describe your business.

    Need help? ThengaKart customer care can provide personalized assistance. Log in to your account and get in touch!

I want to upload/delete photos/video/logo:

Here’s how to manage media on your ThengaKart listing:

  1. Login to ThengaKart App: Open the app and log in with your registered mobile number.
  2. Access Business Profile: Tap on your profile picture on the homepage.
  3. Select Your Business: Choose the business you want to manage.
  4. Go to “Business Profile”: Scroll down to this section.
  5. Manage Photos and Videos: Add, delete, or update your photos, videos, or logo.

    Need help? ThengaKart customer care can provide personalized assistance. Log in to your account and get in touch!

I want to upload digital catalog:

Here’s how to upload a digital catalog to your ThengaKart listing:

  1. Login to ThengaKart App: Open the app and log in with your registered mobile number.
  2. Access Business Profile: Tap on your profile picture on the homepage.
  3. Select Your Business: Choose your business.
  4. Go to “Business Profile”: Scroll down to this section.
  5. Update Catalog: Select “Rate Card/Catalog/Menu Card/Brochure” and upload your catalog.


Need help?
ThengaKart customer care can provide personalized assistance. Log in to your account and get in touch!

Manage My Leads

I am getting less leads

Here’s how to get more leads on ThengaKart:

  1. Check Leads Regularly: Look at the “Leads” section in the ThengaKart app for customer inquiries.
  2. Consider Upgrading: Explore ThengaKart’s paid plans to increase visibility and attract more leads.
  3. Update Keywords: Review and refine your keywords to attract your ideal customers.
  4. Encourage Reviews: Positive reviews build trust and attract more leads.

    Need help? ThengaKart customer care can provide personalized assistance. Log in to your account and get in touch!

I am getting irrelevant leads

Here’s what to do if you’re getting irrelevant leads:

  1. Check Business Info: Go to “Edit Listing” in the ThengaKart app and ensure your business information is accurate.
  2. Update Keywords: Review your keywords. Remove irrelevant ones and add terms that better target your ideal customers.

    Need help? ThengaKart customer care can provide personalized assistance. Log in to your account and get in touch!

I am getting out of area leads

Here’s how to optimize your ThengaKart listing to attract local customers:

  1. Verify Service Area: Check and update your service area in the “Edit Listing” section of the ThengaKart app.
  2. Refine Keywords: Use hyper-local keywords, such as specific neighborhoods or landmarks, to target local customers.

    Need help? ThengaKart customer care can provide personalized assistance. Log in to your account and get in touch!

I want to download my leads

Can’t download your ThengaKart leads report?

Use the “ThengaKart Leads Dashboard” to access and manage all your leads. This dashboard provides a complete overview of your leads, including contact information and inquiry details.

Need help? ThengaKart customer care can provide personalized assistance. Log in to your account and get in touch!

Unable to convert any leads

Here’s how to convert more leads on ThengaKart:

  1. Target the Right Customers: Use at least 10 relevant keywords to attract ideal customers.
  2. Respond Quickly: Connect with potential customers as soon as you receive a lead notification.
  3. Enable Notifications: Turn on notifications for the ThengaKart app to avoid missing leads.
  4. Consider Upgrading: Explore ThengaKart’s upgrade options for potentially more leads and sales.

    Need help? ThengaKart customer care can provide personalized assistance. Log in to your account and get in touch!

Facing delay in leads notifications

Here’s how to ensure you receive lead notifications promptly:

  1. Log in to ThengaKart: Use the mobile number registered with your business.
  2. Check Leads Section: Look for the “Leads” icon on the ThengaKart app homepage.
  3. Enable Notifications: Turn on push notifications for ThengaKart in your phone’s settings.

     

    Need help? ThengaKart customer care can provide personalized assistance. Log in to your account and get in touch!

Increase my daily leads

Looking to generate more leads on ThengaKart?

  1. Optimize Your Listing: Make sure your ThengaKart listing is accurate and includes high-quality photos and clear descriptions.
  2. Target the Right Audience: Refine your campaign targeting to reach the most relevant customer base.
  3. Consider Upgrading: Explore ThengaKart’s upgrade options to increase your daily leads.

    Need help? ThengaKart customer care can provide personalized assistance. Log in to your account and get in touch!

Cannot access my leads

Here’s how to find your leads on ThengaKart:

  1. Login to ThengaKart App: Use the mobile number registered with your business.
  2. Check “Leads” Section: Find the “Leads” section on the app homepage to access customer inquiries.

    Need help? ThengaKart customer care can provide personalized assistance. Log in to your account and get in touch!